Contact

Talk to the Veylo team.

Questions about the app, the beta or your data — or writing on behalf of a clinic? Tell us who you are and we’ll get back to you.

We reply within a few working days. Veylo doesn’t give medical advice — for questions about your health, please talk to a qualified clinician.

Please don’t send photos of your face or health details through this form.

Sent the form? If all fields were valid, you’ll receive a confirmation email shortly. If not, please check the form and try again, or write to us by email.

Before you write

How do I delete my data?

In the app: Profile → Face data & privacy lets you delete a scan, all scans or your account. For website data (the waitlist or a clinic enquiry), write to us and we’ll delete it.

How do I cancel a subscription?

Subscriptions are sold through the App Store: cancel in Settings → Apple ID → Subscriptions at least 24 hours before the period ends.

Can you tell me which treatment suits me?

No. Veylo doesn’t give medical advice or recommend treatments. Please talk to a qualified clinician — you can bring your visualization to the consultation.

Have more questions?Write to us
Try treatments before you bookFree · iPhone with Face IDTry it free

Beta testers get 3 months of Premium free

Get early access.

Leave your email and we’ll send you the TestFlight link for the Veylo beta — plus one email when Veylo launches in the App Store.

Contact us

Please don’t send photos of your face or health details through this form.

Sent the form? If all fields were valid, you’ll receive a confirmation email shortly. If not, please check the form and try again, or write to us by email.